Questions?
We've got ya! Check out the list of frequently asked questions below
What should I bring on the charter?
We encourage all clients to dress for the weather. Helpful items include: Jacket, hoodie, towel, comfortable footwear, sunglasses, ballcap or hat, sunscreen, and Dramamine or similar motion sickness relief.
A small bag with a zipper or closure to keep personal items/snacks.
A small personal sized cooler for any beverages or food items that need to stay cold while on the charter.
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Fish Cleaning/Filet Service - Offered for Detroit River Charters
*Large coolers are not allowed on the vessel. However, we do encourage clients to bring a cooler with ice/ice packs they can leave in their vehicle to take their fish home at the end of the charter.
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Are children allowed on the charter?
Children ages 10 and up are welcome on the charter. The layout of the vessel is best suited for children who are age 10 or older.
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How do I pay for the charter?
So you want to book a charter? Great! Your first step is to fill out the info. located at the bottom of the charter page.
Send us a charter reservation request with your name, email, and a brief message, including the preferred charter date/time. Prefer to call/text instead? Sounds good to us! Contact us at: 989-906-9851.
We will confirm your preferred charter date/time via text message. Once your charter date/time is confirmed, we'll send you a Square link to safely pay for your charter deposit, or you can also pay your charter in full. Whichever you prefer.
Don't want to use a Square link? No problem. You can call us and we can take your credit/debit card info. over the phone.
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What forms of payment do you accept?
Paying for your charter deposit/paying your charter in full, is easy with Jig-N-Troll Charters, LLC!
Good News! We've recently added digital wallet and BNPL options to offer our clients more payment flexibility!
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Payment options:
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Credit/Debit Card
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Apple Pay
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Google Pay
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Cash App
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Afterpay
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*If you choose to pay your deposit to lock in your charter date/time. The balance of your charter is due at time of service. Cash, credit/debit card can be used as payment for charter balance.
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*Cash - We will accept cash to pay the charter balance at the launch. Sorry, we don't accept cash to pay for the charter deposit at this time.
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Can I bring alcohol on the boat?
Sorry, no alcohol is allowed on Detroit River jigging or night bite trolling charters.
*Glass is prohibited on the vessel.
*Captain Jeff reserves the right to cancel the charter at any time if a client appears intoxicated/impaired at time of service or at any point while on the charter.
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​Can I smoke on the boat?
Sorry, clients are not allowed to bring tobacco products on the vessel.
Vapes are acceptable.
​*No drugs of any kind are allowed on the vessel at any time. Period.
*No weapons of any kind are allowed on the vessel at any time. Period.
Safety is our #1 priority.
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Do you cancel the charter if it rains?
Safety is our #1 priority. A rainy forecast does not automatically cancel a charter. Captain Jeff will cancel the charter due to unsafe weather conditions and or small craft advisories. Please feel free to contact us if you have additional questions 989-906-9851.
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Do I Need A Fishing License?
Yes. All passengers on the charter need a State of Michigan Fishing License.
https://www.mdnr-elicense.com/
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*Detroit River Charter passengers are required to have both a State of Michigan Fishing License and a Canadian Fishing License. Day passes are available.
https://www.ontario.ca/page/fishing-licence-fees-non-canadian-residents
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Do I Tip the Captain?
Tips are ALWAYS welcome and appreciated! We are often asked how much should clients tip the captain? It is truly up to the individual client. Here is a helpful average tip range:
$150 single walk on client - Average tip range for the captain = 20% - 40% ($30 - $60)
$525 group charter - Average tip range for the captain = 25% - 40% ($100 - $200)
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Why do you charge a deposit to book a charter?
We charge a deposit to "hold" your charter date and time. The deposit serves as the client's confirmation and intent to book a fishing charter with Jig-N-Troll Charters, LLC.
Jig-N-Troll Charters, LLC is a fishing charter service. Deposits are common practice across the fishing charter service industry.
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What if I need to cancel a charter reservation? Will I get my deposit back?
We get it. We understand things come up. Clients that need to cancel their reservation (7) days prior to the confirmed charter will receive a refund of their deposit less applicable Square processing fees.
Client initiated cancellations inside of (7) days of their confirmed charter are not eligible for a deposit refund.
*No show: If a client does not show up for their scheduled charter. The deposit is non-refundable.
*Client running late: If a client will be running late to their scheduled charter departure time, it is extremely important that the client call/text Captain Jeff immediately. *Please note: The charter time is not extended. Example: The client is 45 minutes late to the charter. The charter was scheduled 6:30a.m. - 11:30a.m. The client arrives at 7:15a.m. the charter will still end at 11:30a.m.
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Single Walk On
Single Walk On spots are paid in full at time of booking and are non-refundable - unless Capt. Jeff cancels the charter due to weather conditions/small craft advisory warnings. In the unlikely event that the charter is canceled, every effort will be made to select an alternative date/time.
*The charter will leave at the scheduled date/time. Walk On spots are "Open Boat" seats. If a single Walk On passenger is running late, the passenger will need to reschedule the charter date/time. Out of respect for Walk On clients who were on time, the Open Boat charters are not delayed.​
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Charter reservation cancellation due to unsafe weather conditions initiated by Captain Jeff
Mother nature can be unpredictable sometimes. Safety is our #1 priority. Captain Jeff reserves the right to cancel a scheduled charter due to unsafe weather conditions. This charter cancellation includes prior to charter launch and during the charter. All confirmed charter reservations will receive a text to the phone number in the reservation 24 hours before the scheduled charter. *Walk On charter bookings receive a text message to the confirmed phone number immediately following payment confirmation. If Captain Jeff cancels a charter due to unsafe weather conditions, an alternative charter date will be offered. If the client does not want to re-schedule the charter, the deposit will be refunded. *Please note: The deposit refund applies ONLY to situations where Captain Jeff cancels the scheduled charter due to unsafe weather conditions. If the cancellation is a client initiated cancellation inside of (7) days of the scheduled charter the deposit is non-refundable. If you have questions about this policy, please email Captain Jeff: jigntrollcharters@gmail.com